Geo Cities

Geo States

48%

24%

22%

Delivery was too slow

The website wanted me to create an account

Extra cost are too high (Shipping, Tax, Fees)

Cart abandonment rates in the US are at an all-time high

The biggest reason driving high cart abandonment is:

“Extra cost are too high"

Proximity analisys

Proximity

is the key

Travel distance data:

Distance from pickup location from online shopper’s home address, miles

8.7 x

ROI for enterprise online reteilers

Integration pays for itself in under 6 weeks

36%

of Via.Delivery customers choose #BOPA despite a Free home delivery aternative

Adoption

rates

Adoption rate

Min

Max

Avg

Apparel

6%

13%

8%

Luxury / Hight-value category

10%

16%

12%

Signature product

12%

26%

16%

Giftables, Merch

5%

9%

7%

Why BOPA was choosen

Participation:

23%

75

50

25

0

32

62

Home delivery NPS Score average

BOPA NPS score

NPS

score