Via.Delivery BOPA Cartridge for Salesforce Commerce Cloud
The Via.Delivery BOPA Cartridge integrates seamlessly with Salesforce Commerce Cloud, enhancing the checkout experience by offering customers convenient pickup location options. This integration enables merchants to display FedEx Hold at Location, UPS Access Points, parcel lockers, and other pickup points directly within the checkout process.
By leveraging this solution, retailers can provide customers with more flexible and cost-effective delivery choices, improving conversion rates and reducing last-mile delivery costs. The cartridge ensures real-time location availability and integrates smoothly with existing e-commerce workflows.
By leveraging this solution, retailers can provide customers with more flexible and cost-effective delivery choices, improving conversion rates and reducing last-mile delivery costs. The cartridge ensures real-time location availability and integrates smoothly with existing e-commerce workflows.
Description & Installation Process
Since Salesforce Commerce Cloud is highly customizable, the best approach is to reach out to Via.Delivery for setup assistance. Our developers will help tailor the integration to fit your specific business needs and ensure a seamless experience.
.• Overlay Cartridge: The cartridge type is ‘overlay’, meaning it enhances existing components—templates, controllers, and models—without replacing the base or a previously installed cartridge.
• Comprehensive Pickup Location Coverage: We collect and update all pickup locations across the United States daily.
• Static Pricing: The price remains fixed and does not fluctuate dynamically
• Comprehensive Pickup Location Coverage: We collect and update all pickup locations across the United States daily.
• Static Pricing: The price remains fixed and does not fluctuate dynamically
Automated Location Selection:
During checkout, Via.Delivery Cartridge automatically geocodes the customer’s address and displays the three (or more as needed) nearest pickup locations that can fulfill the order based on weight and size restrictions.
During checkout, Via.Delivery Cartridge automatically geocodes the customer’s address and displays the three (or more as needed) nearest pickup locations that can fulfill the order based on weight and size restrictions.
Customers can also view and select locations on an interactive map for greater flexibility.
Detailed Location Information: Each pickup point includes:
• Name (e.g., Walgreens, Dollar General, FedEx Office, UPS Store)
• Estimated delivery time
• Distance from the customer’s address
• Operating hours
• Delivery cost
• Name (e.g., Walgreens, Dollar General, FedEx Office, UPS Store)
• Estimated delivery time
• Distance from the customer’s address
• Operating hours
• Delivery cost
• Seamless Label Generation:
After an order is placed, merchants can generate shipping labels in ZPL, PDF, or PNG formats, fully compliant with FedEx Hold-at-Locations requirements.
After an order is placed, merchants can generate shipping labels in ZPL, PDF, or PNG formats, fully compliant with FedEx Hold-at-Locations requirements.
• Real-Time Tracking & Customer Notifications:
• We continuously monitor tracking information throughout the delivery process.
• We continuously monitor tracking information throughout the delivery process.
Pickup & Reminder System:
• Orders remain available for pickup for a specified storage period (typically 7 days).
• If an order is not picked up, we send a reminder 3 days before the storage period ends via email, SMS, or voice call.
• Orders remain available for pickup for a specified storage period (typically 7 days).
• If an order is not picked up, we send a reminder 3 days before the storage period ends via email, SMS, or voice call.
