New: FedEx and UPS Pickup Locations in Odoo Checkout
Key Takeaways
- Via.Delivery has a new module for Odoo eCommerce: shoppers can choose a nearby FedEx or UPS pickup location as their delivery method at checkout.
- Both carrier networks show up in one list, 36,000+ locations across the U.S., with the carrier, delivery time and distance for each.
- The chosen location becomes the order's delivery address in Odoo, so the order ships like any other.
- Pickup orders can ship with labels from Via.Delivery or with the store's own FedEx or UPS setup.
- Packages are held for 7 days, with reminders until the customer picks up.
- The module is in early access for Odoo 19 on Odoo.sh or self-hosted Odoo. Book a call to join.
Share:
Pickup locations come to Odoo
Odoo runs the whole business for many online stores: the website and shop, inventory, invoicing and shipping in one system.
Our new module adds FedEx and UPS pickup locations to that checkout. A shopper on an Odoo store sees Local Pickup Point next to the store's other delivery methods, picks a nearby location and pays as usual. The package ships to that location with FedEx or UPS, and the shopper collects it when it suits them.
We've offered pickup at checkout on Shopify for years and added Commerce7 checkout this year. Odoo is the newest platform on the list.
Our new module adds FedEx and UPS pickup locations to that checkout. A shopper on an Odoo store sees Local Pickup Point next to the store's other delivery methods, picks a nearby location and pays as usual. The package ships to that location with FedEx or UPS, and the shopper collects it when it suits them.
We've offered pickup at checkout on Shopify for years and added Commerce7 checkout this year. Odoo is the newest platform on the list.
What shoppers see
When a shopper chooses Local Pickup Point, the checkout lists the pickup locations nearest to their address. Each one shows:
- the store, its address and the 7-day hold;
- the carrier: FedEx or UPS;
- the estimated delivery time, such as 2 to 5 business days;
- the distance from the shopper's address.
Pickup locations include pharmacies, grocery and convenience stores, FedEx Office and The UPS Store locations.
What the store sees in Odoo
The order arrives in Odoo with the pickup location as its delivery address and a Local Pickup Point delivery line at the rate the store set. The warehouse team ships it like any other order.
Two ways to ship pickup orders
| Labels from Via.Delivery | The store's own FedEx or UPS setup | |
|---|---|---|
| Who creates the label | Via.Delivery, for the chosen pickup location | The store's existing FedEx or UPS shipping in Odoo |
| Carrier account | Via.Delivery's rates for pickup deliveries, or the store's account | The store's account and rates |
| Good fit for | Stores that want pickup labels handled for them | Stores with an established FedEx or UPS workflow |
Either way, the package goes out as a FedEx Hold at Location or UPS Access Point delivery.
Why offer pickup at checkout
Pickup gives shoppers a delivery option that doesn't depend on being home. That matters for packages left on porches and for anything that needs a signature. Across stores using Via.Delivery, between 7% and 16% of shoppers choose pickup on average when it's offered, depending on the product category (Via.Delivery data).
For the store, a pickup order is a normal FedEx or UPS shipment to a staffed location, where the package is held for 7 days.
For the store, a pickup order is a normal FedEx or UPS shipment to a staffed location, where the package is held for 7 days.
Who the early access is for
The module is built for Odoo 19 eCommerce, on Odoo.sh or self-hosted Odoo. During early access we install it and set it up with each store:
- A short call to check your Odoo version, hosting and how you ship today.
- We install the module and connect it to your Via.Delivery account.
- You set the rate shoppers see for Local Pickup Point and choose how pickup orders are labeled.
- We place a test order with you and go live.
Via.Delivery's solution
Via.Delivery adds FedEx and UPS pickup locations at the points where delivery can go wrong: at checkout, before an order ships with Pickup Redirect, and after a failed delivery attempt with Missed Delivery Redirect. Odoo joins the platforms where shoppers can choose pickup at checkout, alongside Shopify, Shopify Plus and Commerce7. See all plugins and APIs.
Running your store on Odoo? Book a call to join the early access.
Running your store on Odoo? Book a call to join the early access.
FAQ
Which Odoo versions does the module support?
Odoo 19 eCommerce, on Odoo.sh or self-hosted Odoo. If you run an earlier version, book a call and tell us which one.
Does it show both FedEx and UPS pickup locations?
Yes. Shoppers see the nearest FedEx and UPS locations in one list, with the carrier marked on each.
Do I need a physical store?
No. The pickup locations are FedEx and UPS sites such as pharmacies, grocery stores and shipping centers.
Can I keep my own FedEx or UPS account?
Yes. Pickup orders can ship with your own FedEx or UPS setup in Odoo, or with labels from Via.Delivery.
How long is a package held at the pickup location?
7 days from arrival. The customer gets a notification when it's ready, then reminders until they collect it.
How do I get the module?
It's in early access, and we install it with you. Book a call or email info@via.delivery.
Not ready for a call?
Get the Via.Delivery Shipping Brief: short reads on carrier fees, holiday cutoffs and pickup options for online stores and wineries, twice a month.
No spam. Unsubscribe anytime.